To review a warranty claim, proof of purchase is required to verify the product, purchase date, and buyer. If the original receipt is unavailable, alternatives like retailer reprints, Tempur-Pedic order documents, product registration, or payment records are accepted. Proof should include purchaser name, retailer, purchase date, product, and price for accurate and quick claim review.
To review a warranty claim, we require proof of purchase to verify the product, purchase date, and original purchaser information.
If you have your original purchase receipt, please provide a clear photo or copy of the receipt when submitting your claim.
What if I don't have my original receipt?
If your original receipt is no longer available, other documentation may be accepted to help verify your purchase, including:
- Retailer Receipt Copy or Reprint
A copy or reprinted receipt from the retailer where the product was originally purchased. - Tempur-Pedic Order Documentation
Order confirmations, invoices, or other purchase records for products purchased directly from Tempur-Pedic. - Product Registration Information
Product registration records that help confirm ownership and purchase details. - Payment Records
Bank statements, credit card statements, financing documents, or similar records that show the purchase transaction.
What information should proof of purchase include?
Whenever possible, your documentation should clearly show:
- Purchaser name
- Retailer or seller name
- Purchase date
- Product purchased
- Purchase price
Providing complete and legible documentation helps us review your claim as quickly and accurately as possible.